Three suppression types
Suppress a specific email address, an entire domain, or an IP range with CIDR support — the right granularity for everything from one complainer to a whole problematic domain or netblock.
Compliance
Suppress a single address, a whole domain, or an IP range — globally or per list — and let real-time DSN events keep it current. Hard bounces and complaints suppress within seconds, so a known-bad address never gets a second send.
example-dead.com
203.0.113.0/24
How it works
Suppress a specific email address, an entire domain, or an IP range with CIDR support — the right granularity for everything from one complainer to a whole problematic domain or netblock.
Hard bounces and feedback-loop complaints suppress within seconds of the event, in real time — not on the next processing cron. The list stays current with reality without anyone touching it.
Apply suppression account-wide so it touches every send, or scope it to a single list when an exclusion only applies to one audience. Seed it by CSV or API on day one.
Why automatic matters
A manually-maintained do-not-send list is always behind: an address hard-bounces on Monday's campaign, but doesn't get added until someone runs the cleanup — so it gets battered again on Wednesday's. Each repeat send to a dead mailbox or a complainer chips at your reputation.
Because ONE classifies bounces and complaints at the gateway and feeds them into suppression in real time, the gap closes to seconds. The address that failed on this send is suppressed before the next one — no cleanup job, no window where you keep mailing the unmailable.
What it prevents
Sending again to a dead mailbox signals carelessness to mailbox providers. Real-time auto-suppression removes the address before the next send.
Continuing to email someone who hit "spam" is the fastest way to tank reputation. FBL complaints feed suppression automatically.
Switching platforms and leaving the do-not-send list behind re-mails people you'd already lost. CSV and API import bring it across on day one.
Email-only suppression can't stop a whole abusive domain or netblock. Domain and CIDR-aware IP suppression give you the right blast radius.
What it covers
“The real-time part is what matters. On our old setup a hard bounce wouldn't leave the list until someone ran a cleanup, so we'd hammer dead mailboxes for days. Here the address that fails on this send is gone before the next one — our bounce rate dropped and our reputation stopped taking the hit.”
Verified review
Mumara ONE customer
Common questions
A single email address, an entire domain, or an IP range (CIDR-aware) — covering everything from one complainer to a whole dead domain or a problematic netblock.
Yes. Hard bounces and feedback-loop complaints feed suppression in real time, within seconds of the event — because ONE classifies them at the gateway rather than polling a mailbox. No manual cleanup job.
Both. Apply a suppression entry account-wide so every send respects it, or scope it to a single list when the exclusion only applies to one audience.
Yes. Seed suppression by CSV upload or via the API, so a migration or a historical do-not-send list is in place before your first send — and you never re-mail people you already lost.
Related
The real-time bounce and complaint feed that auto-populates suppression.
Read moreFull opt-outs from the preference page flow into suppression automatically.
Read moreHonoured suppression is part of meeting GDPR, CAN-SPAM, and CASL obligations.
Read morePush suppression entries programmatically and keep your own systems in sync.
Read moreMumara ONE · Suppression Management
Email, domain, and IP suppression at global or per-list scope — seeded by CSV or API and kept current in real time by every bounce and complaint.